Avis Google
Appointment at 5:15 PM. Few minutes before the agent calls me telling me that they'll be few minutes delayed for traffic (understandable). Once I arrive to the apartment for the visit, they call me again saying that they will be 40 (FORTY) minutes late because they mixed up the agendas. I found it a bit unprofessional and disrespectful of my time. Mistakes can happen but not at this extent, nor 15 minutes before a scheduled appointment.
