MYIMMO Altitude - Forest

Nous avons attendu plus d’une heure (premier dans la file d’attente) pour aucune réponse.

Would give zero stars if possible. There was a mix-up over the exact time of the visit. After a trip of an hour and half, and waiting there for a while, and not seeing anyone at the apartment, I called them. They were very unfriendly and told me nothing could be done. They told me the appointment was 2 hours ago. Yet they didn't call me when I didn't show. I tried to explain that there must have been a misunderstanding, and they told me I probably misunderstood the exact hour because of my French. I told them that I wrote it down properly, and even talked with them on the phone the day itself to confirm the visit. They never even sent me an sms or a confirmation email, I didn't even have a cell phone number. They didn't suggest a new date and they tried to hang up as quickly as they could. I tried to ask if there was some sort of solution, and wanted to know whether I could maybe come at a different date. They said it was probably sold already, and that in the off chance that it wasn't, I should call next week. Then they just hung up. I get that there can be a misunderstanding, but not looking for a solution is not okay. If they would have been friendly or forthcoming, and better organized from the start, it would have been a completely different experience.

(Vertaald door Google) Uitstekende ervaring als verkoper. Sarah heeft ons appartement binnen 2 dagen verkocht tegen de vraagprijs. Zeer efficiënt en hardwerkend. Gemakkelijk om mee te communiceren. Ik raad het ten zeerste aan als u een woning verkoopt. (Origineel) Excellent experience as a seller. Sarah sold our apartment in 2 days, at asking price. Very efficient and hardworking. Easy to communicate with. I highly recommend if you’re selling a property.