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I.T.S. - Bruxelles

Rue de la Presse 4, 1000 Bruxelles

Introduction I.T.S. - Bruxelles

I.T.S. - Bruxelles est une agence immobilière faisant partie de I.T.S.. Ils atteignent un score de satisfaction client de 4.2 sur 5 basé sur 10 avis sur Google et Facebook.

Avis sur I.T.S. - Bruxelles

Avis Google

W P.
Propriété inconnue
Transaction non vérifiée
I.T.S. - Bruxelles
Courtiers inconnus

I wanted to order in a local shop I could have bought on-line but wanted to support shops and hoped for service! The tools section at ITS is excellent, the cloths section is unprofessional the staff there don't care if they waste your time they say they will call you when orders come in but they don't, when you call them as you haven't heard anything they tell you your order is ready to collect then when you get there you realize they haven't checked it and it isn't complete, when I finally got my order they gave me the wrong paperwork to pay! At no point did they apologize the lady "in charge" wanted to ignore me and put the blame on her admittedly inept employee and when I pointed out she is the boss and should have responsibility she said she was too busy to control what her staff do. Still never got a sorry! No customer care FURTHER TO YOUR RESPONSE! YOU CLAIM YOU CALLED ME AND RESOLVED THIS ISSUE YOU DID NOT CALL ME ABOUT THE LACK OF CUSTOMER CARE, THE MANAGEMENT STRUCTURE OF YOUR COMPANY IS OF NO INTEREST TO ME THE LADY AT THE DESK WHO TELLS THE MALE STAFF MEMBER WHAT TO DO TAKES NO RESPONSIBILITY FOR THE LACK OF SERVICE THE DEPARTMENT PROVIDES. I HAVE A BUSINESS THEY WASTED MY TIME WHEN THEY TOLD ME MY ORDER WAS COMPLETE AND I SHOULD COME IN THEY HADNT CHECKED THE ORDER IT WAS NOT CORRECT THEY NEVER APOLOGISED AND MESSED ME AROUND FURTHER WHEN THE ORDER WAS FINALLY CORRECT BY GIVING ME TGE WRONG PAPERWORK TO CHECK OUT AGAIN WHEN I HAD TO GO BACK TO GET THAT FIXED SHE SAID IT WASNT HER FAULT IT WAS THE GUY, AS A CUSTOMER I SEE ITS AS A COMPANY NOT INDIVIDUALS SHE NEEDS TO REPRESENT NOT BLAME OTHERS NOT GOOD ENOUGH ANS YOUR REPLY WAS SARCASTIC TRYING TO MAKE LIGHT OF THE TIME YOU WASTED……..MY TIME

Avis Google

Daria N.
Propriété inconnue
Transaction non vérifiée
I.T.S. - Bruxelles
Courtiers inconnus

Avis Google

Anna W.
Propriété inconnue
Transaction non vérifiée
I.T.S. - Bruxelles
Courtiers inconnus

I had a positive experience shopping at this store. They offer a good variety of quality tools, and the staff was knowledgeable and helped me choose the right equipment for my needs. The store was clean and well-organized, making it easy to find what I was looking for. My only minor issue was that a couple of items I wanted were out of stock, and the restocking took a bit longer than I expected. Still, the overall service was solid, and I’d happily return for future gardening needs.

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