Google review
I feel obligated to share my extremely disappointing experience with this agency. To start, our scheduled visit was canceled without any notification whatsoever. My partner and I traveled all the way from Groningen to attend this appointment, only to find out on arrival that it wasn’t happening. No email, no call—nothing. After I expressed my frustration, a colleague (not the original agent) managed to arrange a new visit for us. But even then, we were given less than 30 minutes. Thankfully, we had our bikes, or we wouldn't have made it. I’m giving one star for that — purely because of the person who stepped in to salvage the mess. But the most infuriating part came after the visit. We viewed the apartments on May 8th and 9th. Despite explaining our situation clearly and following up with two phone calls, we were told we’d get an answer by May 17th at the latest. It is now past that date, and we’ve heard nothing. No update, no response, no professionalism. The whole experience felt like being misled and completely disregarded—especially by the agent I was originally in contact with, Majorie. I expected basic GENUINE communication and respect, and instead got the exact opposite. I strongly advise against working with this agency. They wasted our time, our money, and our trust.